LIVE Connect: The Freight Management System Built for Shippers and 3PLs

Banyan's LIVE Connect® software is a freight management platform that serves as your primary transportation management system (TMS) or integrates with your existing systems through direct API connectivity.

A Freight Management System That Covers the Full Shipment Lifecycle

LIVE Connect is a leading freight management platform recognized by FreightWaves. It goes beyond basic freight execution, giving shippers and 3PLs one system for rating, dispatching, tracking & reporting across Truckload, LTL, Local Carrier, and Parcel.

Why Leading Shippers and 3PLs Choose LIVE Connect:

LIVE Connect's intelligent data tools automate manual shipping work and surface cost-saving opportunities through multi-mode rate comparison. The platform is organized around three core functions:

Execution

• API rating, dispatching, and tracking
• Multi-mode single-screen rating across Truckload, LTL, Final Mile and Parcel
• Matrix rating and predictive truckload pricing
• Multi-leg and multi-stop rating
• Spot quote tool
• Load board integrations
• Cross-border and intra-Mexico shipping

Connectivity

• 3x more carrier connections for Truckload, LTL, Final Mile and Parcel
• ERP/WMS/TMS integrations
• Branded customer portals
• Carrier and rate management
• Document management
• Freight bill management
• Inbound shipping tools
• Margin management

Intelligence

• Carrier cost and carrier performance dashboards
• Lane intelligence and load analysis tools
• Carbon impact tracking and reporting
• Centralized data store and reporting engine

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Simplify, Streamline and Scale

The LIVE Connect platform is built to make complex freight operations easier to execute, whether you're managing Truckload, LTL, Parcel, or Final Mile shipments. As a centralized freight management system, it gives you the tools and visibility to stay ahead of an evolving supply chain.

Simplify

Access rates from multiple carriers, compare options in real time, and execute shipments from one centralized dashboard. A single source of truth cuts manual work, reduces errors, and speeds up decisions.

Streamline

LIVE Connect automates rating, scheduling, tracking, and auditing. Real-time visibility means you can monitor every shipment to keep pickups and deliveries on schedule, while built-in AI and BI tools point you toward efficiency and cost reduction.

Scale

LIVE Connect is configurable and built to grow with you. As a freight management platform, it expands its TMS and carrier connections alongside your shipment volumes and new markets, without adding operational complexity.

LIVE Connect By the Numbers

Banyan offers more than just efficiency with its freight management system. The LIVE Connect platform simplifies logistics and delivers cost savings and operational improvements across all transportation modes.

15% Savings

On average, Shippers and 3PLs save 15% through real-time rate shopping, visibility and actionable data.

50% Growth

A large 3PL client was able to expand its domestic output by 50% without increasing headcount.

90% Time Reduction

The automated load tendering function helps reduce dispatch time to 0.5 seconds rather than minutes.

3% Churn

Banyan’s dedicated service and support has resulted in less than 3% client churn annually, well below the industry standard.

“LIVE Connect has helped us create efficient and unified shipping systems across our 14 facilities… saving us the equivalent of 6 or 7 additional employee salaries.”
— Patrick Kirbow, VP of Operations, Star Pipe Products

Frequently Asked Questions

What is a freight management system?

A freight management system is software that gives Shippers and 3PLs a central place to rate, book, track, and audit freight shipments across multiple carriers and modes.

Core capabilities typically include:

• Multi-Carrier Rating: Compare Truckload, LTL, Parcel and Final Mile rates side by side.
• Dispatching and Tracking: Book shipments and track them from pickup to delivery.
• Freight Bill Management and Auditing: Catch billing errors and reconcile costs automatically.
• Reporting and Analytics: Leverage carrier performance, lane intelligence, and cost dashboards.
• Integrations: Connect to ERP, WMS, and existing TMS systems via API.

What is a freight management platform?

A freight management platform is the broader system a business relies on to run its entire shipping operation, not just one function like rating or tracking.

That typically means:

1. Execution: Multi-mode rating, dispatching, and carrier tracking.
2. Management: Carrier and rate management, document and freight bill management, branded customer portals.
3. Intelligence: Dashboards and reporting on carrier costs, performance, and lane trends.

What are the main benefits of using a freight management system?

A freight management system helps Shippers and 3PLs simplify freight operations by bringing rating, dispatching, tracking, reporting, and carrier management into one centralized workflow.

Key benefits include:

• Lower Transportation Costs: Compare rates across multiple carriers and transportation modes to identify the most cost-effective shipping option.
• Improved Operational Efficiency: Automate repetitive tasks while AI-assisted tools help reduce manual work.
• Greater Shipment Visibility: Monitor freight in real time across all shipments from a single system.
• Better Decision-Making: Use reporting, carrier performance analytics, lane intelligence, and AI-powered insights to uncover trends and identify cost-saving opportunities.
• Scalability: Support growing shipment volumes, additional facilities, and new markets without adding unnecessary operational complexity.

What's the difference between a freight management system and a transportation management system (TMS)?

A TMS is designed to help organizations plan, rate, route, and execute freight shipments. A freight management system includes those capabilities while expanding to support broader transportation operations.

What should I look for in a freight management system?

The right freight management system should improve operational efficiency today while providing flexibility to support future growth. Important capabilities include:

• Multi-Mode Support: Manage shipments from a single system.
• Carrier Connectivity: Access real-time carrier rates across multiple carriers.
• API Integrations: Connect seamlessly with other business systems.
• Automation and AI: Automate various logistics processes.
• Business Intelligence: Analyze performance and trends through centralized reporting.
• Scalability: Choose a platform that grows alongside your business.